Coast Guard Mutual AssistanceServing the men and women of the US Coast Guard since 1924

Issuing Assistance

We understand there is a learning curve for issuing checks from the Case Management Program (CMP). The following guide outlines check writing as well as clarifies repayment protocol.

When cutting a check, three items are needed to identify the reason and purpose for financial assistance:

  1. Category: Assistance type

    Describe what sort of assistance is being provided. For example: medical expenses or moving expenses.  If multiple checks are being cut for one case, choose the category that makes up the majority of the assistance, i.e. a member receiving $500 for U-Haul truck to move out of an unsafe apartment (moving expenses), and $1500 for a deposit on a new apartment (housing rental assistance), choose Housing Rental Assistance.

  2. Cause: Reason for assistance

    Describe what created the financial need. Causes range from an unforeseen emergency (death in the family), disaster loss (hurricane), to lack of funds.

  3. Explanation: How assistance will be used

    Case description of how assistance will be used explain how assistance funds will be used (not a restatement of category of assistance). Include any further case details that justify or elaborate on the assistance given.

Case example: BM3 John Smith (stationed in Kodiak) needs assistance to purchase a flight home to Massachusetts for his brother's funeral.  This is how the check should be entered as follows:

  • Category: Emergency Travel Expenses

  • Cause: Unforeseen Emergency

  • Explanation:  BM3 Smith needs funds for 2 round trip plane tickets for he and his wife to fly from Kodiak to Massachusetts to attend his brother's funeral.  Member will cover his own lodging expenses and only needs assistance for the flight.

For more information about processing a request for assistance, see Chapter 4-B of the CGMA Manual.

Repayment Protocol

Repayment Time-line: The intent of CGMA's repayment policy is for all clients to repay loans within 12 months when possible, within 36 months if necessary, but not more than 60 months without contacting CGMA-HQ.  A client's budget form will help determine a reasonable repayment schedule without causing further hardship for the member.

Allotment Repayment: active duty, retired members, and civilian employees.

Cash Repayment: the only method available for Reserve, Auxiliary, widows/widowers, and retired members who receive their entire retired pay from sources other than the Coast Guard.

*** For Reservists on Active Duty: CGMA is able to start an allotment ONLY IF members have received active duty pay for +139 days.  Please clarify with your reservists when you explain repayment. Many accounts over the years have fallen delinquent because members incorrectly assume they were repaying by allotment, and ignored cash bills received by mail.

For more repayment information, see Chapter 5 of the CGMA Manual.

You give valuable time to assist CGMA clients and it is much appreciated!

Please let CGMA-HQ know (703) 875-0404 or toll free (800) 881-2462 or email: if there is any way we can support your efforts as you serve your shipmates through CGMA.