CGMA Debt Management Loan Program-Follow-Up Survey

Thank you for taking a few minutes to complete this confidential survey. Your feedback helps Coast Guard Mutual Assistance improve our Debt Management Loan Program and better serve the Coast Guard community. This survey should take about 3–5 minutes. Your responses will remain anonymous unless you choose to share your contact information at the end.

Section 1

Financial Behavior & Outcomes
1. Since receiving the CGMA Debt Management Loan, how would you describe your ability to manage your monthly bills and expenses?
2. Have you reduced your credit card or other high-interest debt since receiving the loan?
3. How confident do you feel about your ability to manage your debt moving forward?
4. Since receiving the loan, have you needed to use any of the following to cover basic expenses? (Select all that apply)
5. How would you describe your experience with CGMA loan repayment so far?

Section 2

Financial Education & Support
6. Did you speak with a CG Personal Financial Manager (PFM), unit financial specialist, or attend any financial workshop after receiving your loan?
7. Since receiving the loan, which of the following financial habits have you adopted or improved? (Select all that apply)

Section 3

Impact & Well-Being
8. Has this loan reduced your financial stress or anxiety?
9. If CGMA had not provided this loan, what would you have done?

Final Questions

11. Would you recommend CGMA to other Coast Guard members in financial need?

Optional:

If you're open to a follow-up about your experience, please provide your name and contact info:
Name
Email

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