New CGMA Portal
On 11/12/2024, CGMA will be replacing netFORUM with a new CGMA Portal where Reps can review cases and clients can apply and view the status of their applications online.
In the CGMA Portal, Reps will be able to disburse cases either by Zelle or by ACH transfer. PDF forms, wet signatures, scanned promissory notes, and printed checks will be exceptions, and a streamlined modern experience will be the norm.
**We are looking for Reps to test the new CGMA Portal before it goes live. If you are interested in testing the new portal please email rep.support@mycgma.org.
Estimated timeline
- STARTING NOW – Work to close out any open cases in netFORUM.
- Week of October 28, 2024 – Begin Rep training.
- Wednesday night November 6, 2024 – netFORUM cut off.
- Tuesday, November 12, 2024 – Reps start entering applications in the CGMA Portal.
- December 2024 – January 2025 – Phase in client applications online.
Training
Rep training will include step-by-step instructions and webinars. Check back here for updates.
- Sesson 1: Client Application and Rep Application
- Tuesday, October 29- 10am EST
- Tuesday, October 29- 4pm EST (6am Guam, 10am Hawaii, 1pm Pacific)
- Wednesday, October 30- 10am EST
- Session 2: Recap and Rep taking over an application from client
- Tuesday, November 5- 10am EST
- Tuesday, November 5- 4pm EST (6am Guam, 10am Hawaii, 1pm Pacific)
- Thursday, November 7- 10am EST
Questions
If you have questions or would like to be one of the first to test the new system, contact rep.support@mycgma.org.