Get Help
We aim to help you with everyday essentials, covering emergencies, housing, education, medical, and other financial needs during your times of need.
OVER $230 MILLION DOLLARS
of assistance has been disbursed to our Coast Guard community.
WHO WE HELP
Almost everyone associated with the U.S. Coast Guard is eligible to request assistance. Many programs can be used for spouses and children of the member.
We serve:
What assistance is available
We provide interest-free loans, grants, counseling, referrals, and other help. Our assistance programs focus on situations requiring immediate attention for essentials and solving temporary problems.
Where to go for assistance
Start with your local CGMA Representative
Your local CGMA Representative is the best person to contact when you need assistance. However, if you are away from home, you may receive emergency assistance from any CGMA Representative.
FIND MY REPRESENTATIVEHow to Apply
- Identify the Right Program
Review our programs to find the one that matches your needs. Each program has its own set of requirements and necessary supporting documents that we need to process your application.
- Connect with your CGMA Representative
Reach out to your local CGMA Representative to begin the application process. They’ll guide you through each step and answer any questions you may have.
- Apply Directly Online
Complete your application quickly and securely using our Online Application Portal.
General Loan Information
Interest-Free Loans:
- All loans provided by CGMA are interest-free.
Repayment Terms:
- Loan repayment terms are typically set between 12-36 months.
No Credit Check or Reporting
- CGMA does not require a credit check to apply for a loan, and repayments are not reported to credit agencies unless the loan is defaulted or not paid.
Application Processing Timeline
Routine Applications:
- Applications are typically processed within 3-5 business days. Please note, that delays may occur if applications are incomplete or lack supporting documents.
Urgent Applications:
- If you have an emergency or urgent need, please contact your CGMA Representative or CGMA HQ for expedited assistance. For emergencies after business hours, please contact the American Red Cross for immediate support.
How Do I Pay My Loan?
Active Duty Personnel, Retired Members, and Civilian Employees:
- Repayment is made through allotments directly from your Coast Guard pay.
Reservists, Auxiliary Members, and Surviving Spouses:
- Repayments are made monthly electronically or by check.
Loan Payment Options
ACH Payment
- Payments can be made directly through the CGMA Portal: CGMA Portal – My Profile.
Zelle Electronic Payment
- Login to your bank account.
- Look for “Zelle” or “Transfer”.
- Send funds to: accounts@mycgma.org.
- Include your Client ID in the notes (e.g., xxxxxxx).
- If your bank offers the option, set up a monthly payment for your payment amount.
Check
- Make your check payable to CGMA or Coast Guard Mutual Assistance.
- Put your Client ID on the memo line (e.g., xxxxxxx).
- Send it to:
Coast Guard Mutual Assistance
Attn: Loan Payment
1005 N. Glebe Rd., Suite 220
Arlington, VA 22201
How Can I Appeal?
If you believe your CGMA assistance request was unfairly denied, you can file an appeal. To begin the process:
- Submit a written explanation outlining your appeal and include any supporting documentation.
- Email your appeal to appeal@mycgma.org
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